Website Terms of Use

This website is operated by Ecovolt limited and (referred to as “Ecovolt/we/our/us”). As user of this website (referred to as “you/your”) you acknowledge that any use of this website including any transactions you make (“use/using”) is subject to our terms and conditions below (which includes any other important hyper-linked sections in sections Customers services and Website information.

Please:
– Read through these terms and conditions carefully.
– Print a copy for future reference.
– Also read our Privacy Policy section regarding your personal information.

  1. General

1.1 We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website

1.3 When you use www.ecovolt.ie and services (without limitation other services) please read the additional information provided with regards to such services as this information will provide you with full details on how to use such services.

1.4 Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password (“Password Details”). Information that you provide on this website must be accurate and complete. All Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately by phone or e-mail.

  1. Order Process

2.1 All orders that you place will be subject to acceptance in accordance with these terms and conditions.

2.2 The ‘confirmation’ stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from Ecovolt.

2.3 The contract between you and us will be formed as soon as the goods are dispatched from our warehouse when you will receive an email from us containing a tracking code and estimated delivery date.

2.4 We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records. If you wish to obtain specific details of your previous orders please check “My Account” by log in with your password.

  1. Delivery

3.1 This website is only for delivery of products to customers in Ireland and Northern Ireland, we cannot deliver to the UK, Channel Islands, Isle of Man, Orkney, Shetland and Scottish Islands, or BFPO addresses. All goods must be signed for by an adult aged 18 years or over on delivery.

3.2 Delivery charges and estimated timescales are specified in the order section and also when you place an order. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. This may include any extraordinary events or circumstances outside of our (or your) control such as natural disasters or public events which leave us unable to fulfill contract obligations.

3.3 Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us.

  1. Payment

4.1 We take payment from your credit, debit, charge card or PayPal account at the time we receive your order, once we have checked your card or PayPal details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given within 30 days where you have already paid for the goods, PayPal terms and conditions may differ. Ecovolt is not responsible for the content of external websites.

4.2 To ensure that your credit, debit, charge card or PayPal account is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency, which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

4.3 The price you pay is the price displayed on this website at the time we receive your order apart from the following exception: While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

4.4 Payment can be made by any method specified in the Payment section. For information about secure online ordering see the PayPal or Authipay website.

4.5 Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products.

4.6 All prices are shown in Euros and include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise.

  1. Returns, Cancellations and Substitutions

5.1 In the unlikely event that you receive faulty or damaged goods we offer a 30-day money back guarantee on our electric radiators – for full details please refer to Returns & Refunds.

5.2 All sizes and measurements are as accurate as possible.

  1. Intellectual Property

6.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

6.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

6.3 You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

6.4 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

6.5 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

6.6 You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

6.7 If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

  1. Liability and Indemnity

7.1 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.

7.2 Subject to Section 7.1 above, Ecovolt will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website www.ecovolt.ie will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and Ecovolt accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

7.3 Subject to Section 7.1 above, other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out at Section 5 above, any indemnities, warranties, expressed terms and conditions are hereby excluded to the fullest extent permitted under applicable law.

7.4 Subject to Section 7.1 above, Ecovolt will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:

Economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or Loss of goodwill or reputation; or Special or indirect losses

Suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.

7.5 The above, subject to Section 7.1 Ecovolt aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same clause.

7.6 This clause 7 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.

7.7 We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

  1. Miscellaneous Provisions

8.1 The contract between us shall be governed by the laws of the Republic of Ireland and any dispute between us will be resolved exclusively in the courts of the Republic of Ireland. English is the only language offered for the conclusion of the contract.

8.2 We have selected our products on the basis that they will be used for domestic use and/or business purposes. Please make sure that you are covered by the appropriate insurance. Where you decide to use the products in the course of a business, we exclude (to the fullest extend permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.

8.3 Ecovolt shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.

  1. Viruses

9.1 We do not guarantee that our site will be secure or free from bugs or viruses.

9.2 You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

9.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

  1. Linking to our site (optional clause)

10.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

10.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

10.3 You must not establish a link to our site in any website that is not owned by you.

10.4 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

10.5 We reserve the right to withdraw linking permission without notice.

10.6 The website in which you are linking must comply in all respects with the content standards set

Please note that Ecovolt as the merchant are responsible for all website transactions. For your security, credit card information is given over a secure page and we will only accept 3D Secure/CVV2/CVC2 verification online transactions.

Registered in the Ireland Company Number 520270

Irish VAT Registration Number 9850277Q